Date: 26 – 30 September, 2011
Location: Riga, Latvia
Language: English
Cost: € 1000
Brief
The course will show the importance of planning emergency situations and manage activities while crisis situations. Will give introduction to the international requirements of an emergency plan, how to manage press and media in crucial situations, how to support victims and rebuild liability after an incident happens. Newest focus topics like aircraft hijacking and terrorism will be discussed. Either case studies including Swissair MD11, Manchester B737, Vienna A310, Gerona B757, Birmingham C601, Indian Airlines A300 and World Trade Centre Attack will be presented and discussed to give an important understanding of situation on the world.
Who should attend?
Airport safety supervisors and managers
Benefits
- Demonstrates the key role of emergency planning
- Offers tools and advice on implementation of emergency plans and procedures
- Examines best practice in crisis management
Course outline
- Introduction
- Aircraft accident case study
- The International Requirements of an Emergency Plan
- Crisis management
- Managing the media & victim support
- Rescue & firefighting service
- Aviation Terrorism and Aircraft Hijacking
- Airport liability
- Aircraft recovery
- Crisis Control Centres
