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Development strategy

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Fulfilling its mission and pursuing the chosen vision, Riga Airport is planning and striving to achieve wellbalanced results answering the short- and long-term needs of its clients and stakeholders and even to exceed them. Riga Airport’s concept of excellence is rooted in the fundamental principles of quality management forming the basis of the company’s business and its most important undertakings whose implementation is the proof of quality management in its essence and the pledge of Riga Airport’s commitment to sustainable excellence and service quality culture.

 


The pursuit of excellence is essential in order to:

  • analyse the company’s performance, identify the company’s business areas requiring improvements or changes;
  • ensure the uniform understanding in he company regarding its operating model, principles and goals;
  • understand the factors stimulating/jeopardizing the business results and forecast the future performance and results;
  • aggregate the set tasks into a single action plan;
  • ensure sustainable development and substantiate the implementation of the investment programme;
  • encourage the sharing of the internal and external best practices with the clients/stakeholders.

Goals of the Strategy:

  • To reconsider the future development strategy;
  • To set the main business targets;
  • To evaluate the fundamental assumptions regarding the airport development/growth;
  • To define an action plan for 2016 – 2020 with a review period of one year.