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Attention! According to the regulations of the Cabinet of Ministers, from October 26 till November 2, 2020 regular passenger flights are not allowed from/to Vatican, Andorra, Czech Republic, Belgium, Luxembourg and the Netherlands, as well as non-European countries that are not on the European Commission's list of safe countries! Those who have arrived from the countries, for which the cumulative number of COVID-19 exceeds Latvia’s number, must self-isolate for 10 days upon arrival in Latvia. The Latvia’s number and the list of countries is published on Before entering Latvia or travelling in transit, fill in the e-confirmation on!

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If the airline has met all of your requirements according to the booking information, your trip should be as comfortable as any other passenger’s. However, if any difficulties arise, you should not hesitate to report the problem to the relevant services.


It is essential for us that you are fully satisfied with the services of the PRM staff. In case of objections, suggestions or comments regarding the services rendered, please inform us by using the application form. Our customer service specialists will respond to your queries and suggestions.

One of the priorities of Riga Airport is to provide high quality services to every passenger, and this also includes the PRM service. To provide feedback and any suggestions, comments or complaints, passengers are kindly invited to fill in the questionnaire.