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‼ Attention to passengers travelling from Israel! From Wednesday, July 28, entry to Latvia from Israel is allowed only for a significant reason! After entry passengers must do a repeated Covid-19 test and observe the self-isolation!

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If the airline has met all of your requirements according to the booking information, your trip should be as comfortable as any other passenger’s. However, if any difficulties arise, you should not hesitate to report the problem to the relevant services.


It is essential for us that you are fully satisfied with the services of the PRM staff. In case of objections, suggestions or comments regarding the services rendered, please inform us by using the application form. Our customer service specialists will respond to your queries and suggestions.

One of the priorities of Riga Airport is to provide high quality services to every passenger, and this also includes the PRM service. To provide feedback and any suggestions, comments or complaints, passengers are kindly invited to fill in the questionnaire.