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Attention! Until April 6  only essential travel to Latvia is permitted. Passengers can enter Latvia by air only if they present a negative Covid-19 PCR test, which has been taken no more than 72 hours before boarding the aircraft to Latvia! Before entering Latvia or travelling in transit, fill in the e-confirmation on Covidpass.lv! Regular flights to/from non-European countries that are not on the European Commission's list of safe countries, are not permitted. Those who have arrived from the countries, for which the cumulative number of COVID-19 exceeds 50, must self-isolate for 10 days upon arrival in Latvia even if the Covid-19 test result is negative. The list of countries is published on www.spkc.gov.lv.

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If the airline has met all of your requirements according to the booking information, your trip should be as comfortable as any other passenger’s. However, if any difficulties arise, you should not hesitate to report the problem to the relevant services.

 


It is essential for us that you are fully satisfied with the services of the PRM staff. In case of objections, suggestions or comments regarding the services rendered, please inform us by using the application form. Our customer service specialists will respond to your queries and suggestions.

One of the priorities of Riga Airport is to provide high quality services to every passenger, and this also includes the PRM service. To provide feedback and any suggestions, comments or complaints, passengers are kindly invited to fill in the questionnaire.