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COVID-19: FAQ

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When will flights to/from Riga Airport stop?

Flights will stop on 17 March at 00:00 or at midnight from 16 March to 17 March.

 

Until what date are the restrictions set?

The restrictions are currently in place until 14 April. We encourage you to keep abreast of any changes.

 

How can I cancel/change my flight or get my money back?

Please contact the selected airline.

 

 What to do if a Latvian citizen has no opportunity to return by 17 March, 00:00?

Please contact the Consular Department of the Ministry of Foreign Affairs by phone. +371 26 33 77 11 and register in the Consular Register.

 

What should citizens of other countries who are not able to leave Latvia by 17.03, at 00:00 do?

Please contact the embassy of your country.

 

Can I settle the issue of changing tickets at the Airport?

Passengers have to settle any issues related to the cancellation or change of their flight bookings, as well as the recovery of their funds with their airlines. The Airport encourages passengers to address these issues remotely without having to arrive at the Airport. The Airport advises to visit the Airport terminal only if the passenger you are seeing off or meeting needs special assistance in getting to/from the Airport. Passengers are also asked to use personal transport whenever possible to get home from the Airport.

If I leave now, will I be able to return in a while without any problems?

At this time, it is advisable not to travel abroad or to purchase flight tickets, as many countries around the world impose travel restrictions and cancel flights to limit the spread of COVID-19.

 

Will I undergo any special medical check upon departure/arrival?

No, currently no specific checks or other controls are performed at Riga Airport. Arriving passengers with any symptoms of the disease have an opportunity to contact medical staff in arrivals E and C before baggage reclaim! 

 

If I come back from abroad, will I be quarantined?

Passengers returning from the affected areas must undergo a mandatory 14-day home quarantine. For more information, please visit www.spkc.gov.lv.  

 

Will and when will the repatriation flights take place?

Please refer to the airBaltic website for up-to-date information on the repatriation flights. Passengers wishing to return are invited to complete the repatriation form.

 

How to contact airBaltic?

The latest information provided by airBaltic is available here.