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Attention! From January 12, if you are vaccinated or recovered from Covid-19 and have an EU digital Covid-19 certificate, you no longer need a negative test to enter Latvia from the United Kingdom, Denmark, Norway, Sweden, Belgium, Ireland, Germany or Russia! Find out more here!

RIX Info 1817


Call 1817 and our enquiries service specialists will answer your questions about the services offered at Riga Airport and travel rules. 

If you only need information about flight status, you can activate our SMS service! Send the flight information to the number 1817 in a text message and promptly receive the latest information about the status the flight (up to 4 SMS) on your phone. Flight status information can be received 48 hours before the flight.

1817 SMS service – latest information about flight status

To activate the SMS service, write the following in your SMS: Flight No. / Space / Date (for example, BT244 10.11.2020) and receive information about the status of both arriving and departing flight:

  • Estimated time of departure
  • Actual time of departure
  • Estimated time of arrival
  • Actual time of arrival

The price of the service is EUR 1.25 (with VAT).


Airport information service enquiries line 1817

We will be happy to help you with the following matters:

  • Flight issues (baggage weight, size, etc.)
  • Airport security regulations (liquids, prohibited and dangerous goods, etc.)
  • Airport services (parking, RIX Fast Track, PRM service, Business Lounge, etc.)
  • Departures and arrivals 
  • Airline phone numbers
  • Airport administration contacts 
  • Telephone numbers of cooperation partners working at the Airport terminal and territory 

For calls from Latvia: 1817, EUR 0.45 (with VAT) per minute for LMT customers. The tariff may differ for other operators. A charge is applied for the waiting time.
For calls from abroad: +371 29311817 or using the LMT callback service: *100*1817# 

Call charges are also levied for waiting times, which can average up to 1 minute or longer in some cases, depending on the number of calls received. At the same time, please be advised that questions, suggestions and feedback can be sent to the e-mail address: