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Attention! According to the regulations of the Cabinet of Ministers, from November 30 till December 7, 2020 regular passenger flights are not allowed to/from Andorra and Luxembourg, as well as non-European countries that are not on the European Commission's list of safe countries! Those who have arrived from the countries, for which the cumulative number of COVID-19 exceeds 50, must self-isolate for 10 days upon arrival in Latvia. The list of countries is published on www.spkc.gov.lv. Before entering Latvia or travelling in transit, fill in the e-confirmation on Covidpass.lv!

RIX Info 1817

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Call 1817 and our enquiries service specialists 24/7 will answer your questions about the services offered at Riga Airport and travel rules. 

If you only need information about flight status, you can activate our SMS service! Send the flight information to the number 1817 in a text message and promptly receive the latest information about the status the flight (up to 4 SMS) on your phone. 
 

1817 SMS service – latest information about flight status

To activate the SMS service, write the following in your SMS: Flight No. / Space / Date (for example, BT244 10.11.2020) and receive information about the status of both arriving and departing flight:

  • Estimated time of departure
  • Actual time of departure
  • Estimated time of arrival
  • Actual time of arrival

The price of the service is EUR 1.25 (with VAT).

 

Airport information service enquiries line 1817

We will be happy to help you with the following matters:

  • Flight issues (baggage weight, size, etc.)
  • Airport security regulations (liquids, prohibited and dangerous goods, etc.)
  • Airport services (parking, RIX Fast Track, PRM service, Business Lounge, etc.)
  • Departures and arrivals 
  • Airline phone numbers
  • Airport administration contacts 
  • Telephone numbers of cooperation partners working at the Airport terminal and territory 

For calls from Latvia: 1817, EUR 0.45 (with VAT) per minute for LMT customers. The tariff may differ for other operators. A charge is applied for the waiting time.
For calls from abroad: +371 29311817 or using the LMT callback service: *100*1817# 

 

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