As a general guide, passengers are advised to arrive at the airport at least two hours before the departure of their flight. This will give you plenty time to complete all the pre-flight procedures with ease.
Who can check in using the self-service kiosks?
The self-service kiosks are available to customers of airBaltic. Check your airline's terms and conditions on their website before check - in! Each airline has its own rules for the start and end of check-in times.
You cannot check in to your flight at a self-service kiosk if:
- you are travelling to a country which requires a visa to enter and passenger passport data to be provided by the airline before departure (e.g., Russia, Belarus, Uzbekistan, United Arab Emirates);
- the passenger is under 18 and is travelling unaccompanied by a person over the age of 18;
- the passenger has requested special assistance, services, or medical help;
- the passengers are travelling in a group of 10 or more people;
- the passenger is travelling together with an infant.
Can I check in my baggage at the self-service kiosk?
The self-service kiosk cannot be used to check in baggage, you’ll have to do it at the check-in desk. Passengers flying with airBaltic have the option to check their baggage in at a self-service baggage drop-off point – simply follow the instructions in the check-in hall.
If you are travelling with your cabin baggage only, you check in at the self-service kiosk, pass through security and then head straight to your aircraft.
How do I check-in at a self-service kiosk?
Checking in at the self-service kiosk is similar to checking in on airline websites. Follow these steps:
- choose your airline;
- enter the booking reference and your surname;
- choose your seat;
- take the printed boarding pass.
If you have any questions or concerns, please contact the Airport Information Centre – you’ll find it on the 2nd floor of the Airport's passenger terminal.
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