Terms of the Service

• These terms and conditions apply to the Riga Airport services of car park booking purchased on the Airport’s e-shop book.riga-airport.com.
• The customer can pay for the service using VISA and Mastercard payment cards.
• Fee is calculated for full days of twenty-four hours. In case of reservation of a shorter period than actual time of car park use, and reservation of a period shorter than a day of twenty-four hours, the consumer is not considered to have paid for full day of twenty-four hours, and the consumer is not entitled to use the parking lot beyond the reserved period of time without extra charge.
• To purchase the car park service, you need to fill in the requested data fields, approve the terms and conditions of sale, and make the payment using one of the offered forms of payment.
• When the customer purchases the car park service on the Airport’s e-shop, they will receive a service booking confirmation at the e-mail address indicated at the time of purchase.
• Upon booking the car park, the customer obtains a right to park their vehicle for the time and place allocated for the vehicle (according to the licence plate number) specified in the booking application.
• You can enter the car park no sooner than 2 hours before the start of the booking and leave the car park within an hour after the end of the booking.
• If the actual time of car park use exceeds the time indicated in the booking application, the customer pays at the car park ticket machine in line with the price list for the actually exceeded time of use.
• If the actual time of car park use is shorter than the time indicated in the booking application, the difference in cash is not returned to the customer.
• On the Airport’s e-shop book.riga-airport.com, the customer can transfer the pre-booked appointment to another time or cancel it up to 2 hours before the service starts. After the time period mentioned, the customer loses the right of cancellation and the service fee is non-refundable, even if the customer has not used the reserved service in full or partially (for example, if the customer has mixed up the parking spaces, entered the car number incorrectly, missed the flight, the flight has been delayed, the customer has not used service due to the illness of their own or else’s, the customer has changed his mind about using the service, or for any other similar reason).
• The customer can change the specified vehicle (licence plate number) and the car park up to 2 hours before the start of the reservation by changing the booking data on the Airport’s e-shop book.riga-airport.com.
• The right of cancellation is not available if the customer buys the service as a legal entity.
• Claims related to the purchase or use of a car-park service must be sent to e-mail [email protected].
• By buying the car park service on the e-shop book.riga-airport.com the customer confirms that they have read the terms and conditions of the Distance Agreement and agree to the contents of this contract.

• Discounts may be applied to RIX Club card customers.

• The fee for the RIX FAST TRACK security service is EUR 10.00 (including VAT).
• Fast Track working hours: from 04:00 to 00:00.
• The customer can pay for the service using VISA and Mastercard payment cards.
• The terms and conditions of sale apply to the RIX FAST TRACK service purchased at the Riga Airport on-line store book.riga-airport.com.
• In order to purchase the service, it is necessary to fill in the required data fields, confirm the terms of sale and make a payment using one of the offered payment methods.
• When purchasing the RIX FAST TRACK service at the Airport’s on-line store, you will receive a coupon with a unique QR code to the e-mail address provided at the time of purchase. The coupon is valid for 12 months from the date of purchase. The coupon with the QR code is only valid together with a boarding pass and can be used once.
• You have the right to cancel the unused service purchased at the Airport’s on-line store within 14 days after receiving the confirmation of the ordered service.
• The right of withdrawal does not apply if you have purchased the service as a legal entity.
• To return the service, the application must be completed and sent to the e-mail address [email protected] no later than 14 days from the date of purchase of the service.
• Any claims related to the purchase or use of the service should be sent to [email protected]. 
• By purchasing the service at  book.riga-airport.com on-line store, you confirm that you have read the terms of the Distance Agreement and agree to the content of this agreement.

• The service fee is EUR 45.00 (including VAT).
• The price, terms and conditions of sale apply to the Primeclass Business Lounge service purchased at the Riga Airport on-line store book.riga-airport.com.
• The customer can pay for the service using VISA and Mastercard payment cards.
• In order to purchase the service, it is necessary to fill in the required data fields, confirm the terms of sale and make a payment using one of the offered payment methods.
• When purchasing the Primeclass Business Lounge service at the Airport’s on-line store, you will receive an e-mail with the service reservation confirmation to the e-mail address provided at the time of purchase. 
• One service provides a single access and is valid for one person on the date and time confirmed in the booking email. The service confirmation is valid with a boarding pass, which should be presented to a customer service representative at the Business Lounge. 
• The duration of the service is 3 hours. If you want to extend your visit, an additional fee will be charged, and you will be able to pay at the Business Lounge.
• The service is available to all departing passengers, as well as to those travelling in transit through Riga (transit passengers travelling from non-Schengen countries must have a valid Schengen visa).
• Admission to the Business Lounge is free for children under 7 years of age.
• You have the right to cancel the unused service purchased at the Airport’s on-line store within 14 days after receiving the confirmation of the ordered service or until the start time specified in the purchase confirmation.
• The right of withdrawal does not apply if you have purchased the service as a legal entity.
• To return the service, an application should be completed and sent to the e-mail address [email protected] no later than 14 days from the date of purchase of the service or until the start time specified in the purchase confirmation.
• Any claims related to the purchase or use of the service should be sent to [email protected]. 
• By purchasing the service at  book.riga-airport.com on-line store, you confirm that you have read the terms of the Distance Agreement and agree to the content of this agreement.

• Discounts may be applied to RIX Club card customers.

Business lounge service is provided by "TAV Latvia Operation Services", phone: +371 67687277, e-mail: [email protected]